Guest Services

At Pratt & Whitney Stadium at Rentschler Field, it’s our goal always to ensure a safe and comfortable environment for our guests, tenants, and co-workers. Any member of our friendly Pratt & Whitney Stadium at Rentschler Field staff would be happy and willing to assist you with your questions and/or needs while attending an event. For your convenience Guest Services is located outside of Section 204 during all events. A guest service representative is available to assist you with questions, lost & found items, wheelchair escorts, and more.

Pratt & Whitney Stadium at Rentschler Field has instituted a confidential fan hotline that all patrons have an enjoyable experience while at the stadium. The hotline is for fans to call to report any behavior that impairs or otherwise interrupts their enjoyment.

Ticket holders should call (860) 610-4700 to reach a Guest Services Representative. Fans can also tweet their report to @PWStadium or post on the Facebook page at

Thank you for your continued patronage. We look forward to seeing you at our next event!