Guest Services

At Pratt & Whitney Stadium at Rentschler Field, it’s our goal always to ensure a safe and comfortable environment for our guests, tenants and co-workers. Any member of our friendly Pratt & Whitney Stadium at Rentschler Field staff would be happy and willing to assist you with your questions and/or needs while attending an event. For your convenience Guest Services is located outside of Section 204 during all events. A guest service representative is available to assist you with questions, lost & found items, wheelchair escorts, and more.

Pratt & Whitney Stadium at Rentschler Field has instituted a confidential fan hotline that all patrons have an enjoyable experience while at the stadium. The hotline is for fans to call to report any behavior that impairs or otherwise interrupts their enjoyment.

Ticket holders should call 860-610-4700 to reach a Guest Services Representative. Fans can also Tweet their report to @PWStadium or post on the Facebook Page at

Thank you for your continued patronage. We look forward to seeing you at our next event!

Contact Us

615 Silver Lane
East Hartford, CT 06118

Phone Numbers

  • Disabled Services 860.610.4700
  • General RF Info 860.610.4700
  • Game Day Event Hotline - Call/Text 860.861.8100
  • Guest Relations 860.610.4700
  • Main Line 860.610.4700
  • Tickets 877.522.8499
  • Lost & Found 860.610.4766