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FAQs

Will I be allowed to re-enter the stadium if I leave?

There is NO re-entry to Rentschler Field. Persons leaving will not be readmitted. Medical emergencies will be handled at the Guest Relations booth at Gate B.

Where should I park for games?

Season parking is permitted at Rentschler Field. Parking instructions and assistance can be found on the Parking page.

How early can I park before a game? How much will it cost?

The parking lots will be open four (4) hours prior to event start time. The parking fee is $15 for cars, $20 for RV’s, and $30 for buses.

Is tailgating allowed before games?

Tailgating is permitted at Rentschler Field but there are restrictions that can be found on the Building Policies page.

When can we enter Rentschler Field to find my seats?

The gates to the Stadium open 90 minutes before event kick-off or the start of the event.

When do lots close after events?

The parking lots will close within two (2) hours after the event.

May I bring a bag into the Stadium? Are food and beverages allowed?

The following items are prohibited at Rentschler Field: umbrellas, coolers, outside food & beverage, thermos bottles, flasks, back packs or oversized handbags, banners, signs or flags, horns or other noise makers, laser pointers, animals (except assistance animals) or weapons of any kind. Other items deemed by Management to be dangerous or inappropriate will also not be permitted. See Building Policies for more information.

Is smoking permitted in the Stadium?

Smoking is prohibited at Rentschler Field and anyone found in violation of this policy may be ejected from the stadium.

Which Gate is for student entrance?

Student ticket holders can enter through Gate C with their ticket and valid student ID.

Is there a lost and found at Rentschler Field?

Lost and found items can be brought to or claimed at Guest Relations located on the concourse level at Gate B. All calls for lost and found can be directed to
Derek Miles at (860) 610-4885

Can I bring a camera into the Stadium?

Video Cameras and Recording Devices are strictly prohibited. Cameras are not permitted with lenses that exceed 90mm. Cameras are restricted at certain events, please visit the Events Calendar for more details.

Does Rentschler Field have any ATMs?

There are three (3) ATMs located on the concourse at Gate B, Gate C, and Gate D.

When does the Will Call window open?

The Will Call windows are located at Gate B. The Will Call window will open three hours prior to kickoff and remain open through intermission. If you are picking up tickets purchased in advance, you must present a photo ID and the credit card on which the tickets were purchased. There is no third party will call or alternate pickup accepted at the Rentschler Field Box Office.

The window is open three (3) hours before the event start time and will remain open until halftime. The Box Office is Gate B and prepaid tickets can be picked up at Gates A, B, C, or D.